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Hassle Free Returns

Simply call and give customer service the original order number and item#(s) to be returned.
• All returns must be approved by Westlund Distributing.
• The RMA number provided by Westlund Distributing for approved returns must be included with the returned package.
• Return SHIPPING cost is PAID by WESTLUND (customer service will send you a PREPAID return label)
• NO RESTOCKING FEE on stocked items if returned up to 180 days from the delivery date, otherwise a 25% restocking fee will be applied
• Credit is applied to your original invoice or returned to the payment method used to make the purchase
• Returns accepted on stock items up to 180 days from the delivery date without a 25% restocking fee
* Returns must be in saleable condition with original package.
* Special order items are returnable with manufacturer's approval and only up to 180 days from the delivery date. A 25% restocking fee will be applied.
* Custom made items are non-returnable.
* Drop shipped orders cannot be canceled.
* see below for claims of defective material,shortages, and freight claims

Please allow 10 to 14 days for the processing of your return.

  • Address: 212 Chelsea Road, Monticello, MN 55362
  • email:
  • Phone: 1 (800) 325-6878
  • Fax: 1 (844) 999-1487
  • Hours: M-Th: 8AM-5PM, Friday: 8AM-4:30PM Central

Terms and Conditions

CLAIMS Defective Material must be reported within 30 days after receipt and must be held for inspection and disposition. Use of a product shall constitute acceptance and satisfaction with material. Shortages must be reported within 2 business days after receipt. Freight damaged items must be reported to carrier upon receipt. (Save all packaging, inspection by carrier may be required prior to paying claim.

WARRANTY Liability is limited to the value of manufacturers warranties. No liability for damage to property or person caused by purchased material will be assumed. No guarantee is made for the accuracy of specifications, suitability or descriptions in the catalog. Westlund does not assume liability for labor, time, or expense incurred.

PRICING All price quotes expire within 30 days from date of original quote, unless otherwise stated. All catalog prices are subject to change without notice.

SALES TAX States are allowed to collect sales tax from businesses selling into their state on the internet. We are forced to collect sales tax for the states that have decided to take advantage of this rule.

STOCK ITEMS Stock items are subject to change without notice. Please call with questions regarding unlisted items, new stock items or production runs. Above mentioned terms and conditions supersede all others published prior